Paul Jacobson

At first I thought it was their fault. There are so many of them and they are all so enticing, how could I resist? It felt wrong and at the same time it felt very right. So I just started moving between them, using them, switching to another … eventually I just wasn’t sure which one to go for so my choices became arbitrary and yet it still worked out well for me. Now I realise it was really me, not them.

The thing is, there are so many great applications available that do all the things we want to do everyday. Not only are there these great apps, there are often a couple excellent alternatives to your default application. The clearest example of this your web browser. While the majority of Internet users still use Internet Explorer, a growing number of Internet users prefer Firefox, Chrome, Safari and other browsers. When it comes to choosing a browser you don’t need to pick one and stick with it permanently, you can choose whichever browser suits your particular task or even the browser you are in the mood for. It is that easy. Sure some browsers may be a little more limited than others in terms of functionality but modern browsers are fast, powerful and will enable a whole new generation of Web applications when HTML 5 adoption becomes more widespread.

I’ve started using instant messaging applications on my Nokia N97 a little more (I’m a late bloomer) after my realisation just how expensive sms/texting is compared to IM messages and I have installed both Nimbuzz and Fring on my phone. I spent some time flipping between the two to see which one I prefer. While one may have some functionality the other lacks or doesn’t implement as well, they are both excellent apps and I could switch between the two ad hoc. Both applications access the instant messaging services I prefer. I can send messages on my phone, make VOIP calls and even check in with Twitter.

On that note I also have a number of options when it comes to instant messaging applications on my MacBook. I use Adium for most of the IM services I am registered with and Skype for all that Skype functionality (If Adium supported Skype text and voice, I’d probably just use Adium). I have iChat available on my Mac and while it doesn’t connect to most of the services Adium does, iChat does connect me with my primary Jabber/GTalk and MobileMe services. There are other alternatives too, some better than others.

This kind of choice goes beyond these sorts of applications and include mobile phone OS’s (Android, iPhone, Symbian, Maemo and even Windows Mobile?); VOIP providers (Skype or SIP?); voice telephony more broadly speaking (VOIP or mobile/fixed line voice); text-based messaging (IM or sms?); computer operating systems (Windows, Mac OS, Linux), and so on.

We have a range of choices when it comes to performing a range of tasks and there is an increasing degree of parity between many of those choices as technologies mature and converge on industry recognised standards. This degree of choice means companies need to innovate more to keep their users coming back.

Of course some services don’t have real alternatives or even satisfactory alternatives. Facebook has in excess of 350 million users and doesn’t have a feasible alternative. Google might be that alternative but its failure to implement a cohesive social strategy has given Facebook an opportunity to surge ahead, possibly out of reach.

Speaking of Google, Eric Schmidt has said that Google users have a perfectly suitable alternative to all of its services but are Yahoo! or Bing as good as Google search? Perhaps to some. Most Internet users prefer Google search by a comfortable margin. I am one of those users and I am ok with that although Google does control how I do much of what I do each day and that realisation brings with it a nagging fear in the background. I have similar concerns about Facebook because of its dominance in the space and its consistent failure to put its users first.

For the most part, though, we can choose the tool for a given task and that is refreshing. It wasn’t too long ago that Firefox’s introduction was a welcome relief from years of IE dominance and Netscape’s lackluster performance. As we enter a new decade (yes, I know 2011 is technically the beginning of the new decade, I still like to think of 2010 as the beginning of this new decade), we are likely to experience even more choice while, at the same time, we will see players like Google begin to tighten their grip and make it harder to leave their ecosystems simply because of the quality of their offerings. Apple and the iPhone is a good example of a tightly controlled ecosystem and a degree of lock-in, although Apple’s customers choose to live in that ecosystem because Apple makes such excellent products.

It all comes down to choice.

Oh boy, I dig the new iPhone 3G S! This is what the iPhone should have been last year and possibly even when it first launched. I think Apple has actually produced an iPhone I could see myself owning, happily.

I have been excited when Apple launched its previous two iPhone models and was disappointed when I took a look at each device’s specs. It is probably because I expected more from Apple than what it actually produced. I still believe Apple’s OS and UI on the iPhone are the best I’ve seen (the Palm Pre or Android phones may change that perception when I have a chance to play with those devices). What I haven’t been impressed with is the hardware side. Apple has produced the awesome Mac range and Mac OS X which just keeps getting better with each new iteration. I expected something equally amazing from the iPhone and it just hasn’t met my internal (and quite possibly, impossible) expectations.

The iPhone 3G S looks fantastic. The camera is only a 3 megapixel camera but Simon Dingle has pointed out that even with 2 megapixels, people are taking awesome photos with the iPhone. A number of people have also, correctly, pointed out that megapixels are not the important thing, it is more about the optics and the sensor on the device. I can imagine that this camera will be perfectly adequate for casual photos at the very least. The addition of video capture and editing as well as the way the iPhone 3G S focuses make the iPhone even more exciting. It is worth watching the guided tour, there is a lot more about the iPhone 3G S to love.

There isn’t much about the new iPhone 3G S that is revolutionary and not available in other high-end devices but Apple does it so well. I love the interface for the digital compass and voice memos, to name two features. It looks beautiful and the retro look appeals to me. Even the slightly gimmicky voice control UI looks cool. No question about it, the iPhone 3G S is a sexy, useful, smart phone/iPod/Internet device!

One reason in particular not to get the iPhone 3G S comes to mind. My time with other touchscreen devices (including my wife’s iPod Touch) has reinforced how much I prefer having a physical keyboard on my devices. As nice as the onscreen keyboard is, I want the option of a physical QWERTY keyboard. I might be showing my age a little there and the fact that I am just not hip/cool/insert-descriptor-here but I want to type with actual buttons. And no, the Blackberry Storm doesn’t really appeal to me. Besides, I have something else coming my way which I am just as excited about, possibly more so.

I see that the iPhone 3G S is coming to SA next month. If you have been thinking about an iPhone for yourself, take a good look at this baby. It could be sunshine and happiness in your pocket.