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About all that legal stuff … a few thoughts about web.tech.law

August 1st, 2009 Comments

This week has been a pretty busy week with Internetix and the Marketing Legislation Conference I attended and spoke at the following day. I still have a couple posts in the works including my views/review of my N97 which I’ve had for a couple weeks now.

I just thought I’d take this opportunity to talk about my main occupation (which has been keeping me busy and away from more frequent blogging). Some of you know that I am an attorney and I practice as a Web and Digital Media lawyer. Essentially I am a social media and copyright lawyer and I founded my firm 4 years ago today after leaving Werksmans Incorporated.

My firm is Jacobson Attorneys and I blog as much as I can about interesting legal issues (at least what I think is pretty interesting) which are relevant to many of my clients.

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I also have a Facebook page set up to complement my main website (you can become a fan right from my site – look for the Facebook Connect button at the top of the sidebar on the left) too. I am experimenting with ways I can use the page to add more interesting or valuable content for my fans so I encourage you to head over there, become a fan and let me know what you think about what I post there and what you would like to see on the page.

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I am pretty excited about Facebook, in part, because it truly is becoming a social utility. There are over 250 million Facebook users. That is about a fifth of the world’s population that is online and about the same number as people as the number of people in China who are online.

Anyway, it would be great if you would head over to my site and the Facebook page and get involved if the content appeals to you. As always, feel free to give me feedback, comment or share anything you find interesting, annoying or just plain fantastic!

Donn Edwards settles defamation case with Quality Vacation Club

January 14th, 2009 Comments

Despite rumours a week or so ago, Donn Edwards has only today reached agreement with Quality Vacation Club, the QVC Management Association and Ian Wilcocks. According to the Facebook group set up to support Donn:

Please can you pass on my thanks to everyone who joined the FB group, wrote blog articles, sent messages of support, and so on. The case really has been an ordeal for me, and just knowing there were over 300 people supporting me was brilliant.

I met with Ian Wilcox and John Meyer from QVC at the Midrand Protea Hotel. There were no lawyers and the meeting went extremely well. We all needed to come to an agreement that we could be happy with, and not leave feeling bitter. The agreement we drew up and signed (using a laptop and a portable printer) is the best we could manage, and I’m happy with it.

I have removed the articles and references from my blog, and the court cases are being suspended for 5 years. Provided I don’t write derogatory things about QVC in that time, the cases will be allowed to lapse, and no harm is done.

Bear in mind that my initial visit to QVC was 18 months ago, and much has changed during that time, including the way they do their marketing. Whether I agree with the way they do business or not is irrelevant: they changed in response to my complaints, and the complaints of others, and had I known that I would not have written further articles in August and September last year.

I think the blogger community has done a great job in highlighting this issue, and I thank everyone who participated. We have all learnt a great deal. I request that the current facebook group be closed in order to help me keep to my side of the agreement. I realise I can’t insist on this, but the group was there to provide support, and it has done so in a wonderful and effective way.

I have seen the settlement agreement that was signed and while I am relieved that Donn doesn’t have the threat of this litigation hanging over his head, it was not a good outcome for free expression in South Africa. It effectively gags Donn and requires that anything he has written about QVC be removed from his blog. What is also odd about the settlement is that the case pending against Donn is suspended for 5 years and can presumably be continued should Donn be seen to be violating the terms of his settlement in that time. This is not a common type of settlement. Cases are usually withdrawn in the event of a settlement, not suspended. As much as he doesn’t have ongoing proceedings in the back of his mind, proceeding with the case and finalising it may turn out to have been a better option than this legal form of Chinese water torture.

The difficulty with this case from the outset is that it was a case of David and Goliath. On the one hand you had a blogger who used his blog to express his opinion about QVC and the poor service he experienced from that company and on the other hand you have a company with the resources to prosecute this sort of costly litigation, irrespective of the merits of the litigation.

In blogging about QVC, Donn touched on an experience a large number of us share at the hands of QVC and similar organisations in South Africa. Their marketing tactics are underhand and frustrating. I have received calls every year for the last few years based on a competition I was stupid enough to enter on the spur of the moment in a shopping mall. Despite demanding to be removed from the company’s database, I am called over and over again with the same bad information. This case could have addressed those practices very publicly and, at the same time, given some substance to bloggers’ freedom of expression.

If anything this case highlights the need for a better option for bloggers who are persecuted for exercising their democratic rights. The Freedom of Expression Institute has as its purpose to “promote the objectives of the FXI of freedom of expression and access to information through providing legal services for litigation and precedent setting cases in relation to freedom of expression.” Unfortunately its resources are very limited and it simply can’t afford to take on many of the cases it should. What we need is an organisation that has the kinds of resources we see in the Electronic Freedom Foundation in the United States and which will take on these sorts of cases and even intervene in important cases where their input is necessary. This may mean funding the FXI better or creating a new organisation altogether.

The outcome of cases like this should be different. Companies should not be able to take interim orders censoring free and legitimate expression and they should face stiff opposition to any attempts to prevent people from legitimately exercising their right to freedom of expression. Heather Ford has called for an organisation to monitor freedom of expression in South Africa and I think that such an organisation is very necessary, especially if the QVC case is any indication of things to come.

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Supreme Court of Appeal tackles the Jacob Zuma case

January 13th, 2009 Comments

I have just been reading the Supreme Court of Appeal’s judgment in the case between Jacob Zuma and the National Director of Public Prosecutions which was handed down yesterday. This case is an appeal from a decision handed down by Judge Nicholson in the Pietermaritzburg High Court in September 2008. Judge Nicholson found, among other things, that there was political interference in Zuma’s prosecution and ultimately ruled that the decision to prosecute Zuma should be set aside. This earlier judgment led to Thabo Mbeki’s resignation as President and paved the way for Zuma to become President (at some point). Judge Nicholson’s judgment was controversial, to say the least, at it wasn’t surprising when just about everyone maligned in the judgment sought to appeal to a higher court to address the allegations against them. That pretty much led to the NDPP’s appeal to the Supreme Court of Appeal.

Yesterday’s judgment was handed down by Judge Harms, the Deputy President of the Supreme Court of Appeal. The scope of the case before him and his fellow judges was as follows:

THE SCOPE OF THE CASE

[8] It would be naïve to pretend that we are oblivious to the fact that Nicholson J’s judgment has had far-reaching political consequences and that there may be an attempt to employ this judgment to score political points. It is accordingly necessary to state at the outset what the case is about as opposed to what it is not about. An applicant is required to set out his case in the founding affidavit. This Mr Zuma did. He asserted that his case for the setting aside of the two decisions to prosecute him was premised on two bases, something he confirmed in his replying affidavit.

[9] He relied in the main on s 179(5)(d) of the Constitution, which s 22(2)(c) of the National Prosecuting Authority Act 32 of 1998 (the NPA Act) repeats. It provides in summary that the NDPP may ‘review’ a decision to prosecute or not to prosecute, after consulting the ‘relevant’ Director of Public Prosecutions (the DPP) and after taking representations from the accused, the complainant and any other relevant person. His case in this regard was simple: the Pikoli and Mpshe decisions to prosecute amounted in each instance to a review of the Ngcuka decision not to prosecute him; they were made without his having been invited to make representations in fulfilment of a constitutional requirement and they were, consequently, invalid. It matters not that he was able, if he so desired, to make representations – his complaint was that he had to be invited to make them.

[10] The second and alternative ground on which he relied was that he had a legitimate expectation to be invited to make representations before any decision was taken to change the Ngcuka decision. In this regard he relied principally on s 33 of the Constitution, which deals with just administrative action. The expectation, according to the founding affidavit, arose from the content of Mr Ngcuka’s press release when he announced his decision not to prosecute him and from some other non-contentious facts that will be detailed in due course.

[11] From this it is apparent that Mr Zuma’s case depended, as far as the first ground is concerned, on an interpretation of the Constitution. In regard to the second it depended in essence on whether s 33 of the Constitution applied and, if so, on the meaning of the Ngcuka press statement. (The ultimate argument was somewhat different but does not affect the general purport of the point now under discussion.) These are all legal issues based on common cause facts.

[12] Mr Zuma made it abundantly clear that he did not wish to impugn the decisions themselves, and that his application was not concerned with the reasons and motives for the decisions: it related only to the procedural requirements for making them. He implied that he might attack the merits of the decisions in separate proceedings. In spite of this explicit statement of intent, Mr Zuma introduced a large number of facts that related to the merits of the decisions. The NDPP contended that they were irrelevant.

[13] It follows from this that, as the trial judge recognised, ‘political meddling’ was not an issue that had to be determined (para 229 of his judgment). Nevertheless, a substantial part of his judgment dealt with this question; and in the course of this discussion he changed the rules of the game, took his eyes off the ball and red-carded not only players but also spectators. Lest his judgment be considered authoritative it will be necessary to deal with these matters.

[14] However, it must be understood that this aspect of the judgment is not about the guilt or otherwise of Mr Zuma or whether the decision to prosecute him was justified. It is even less about who should be the president of the ANC; whether the decision of the ANC to ask Mr Mbeki to resign was warranted; or who should be the ANC’s candidate for President in 2009. More particularly, this aspect of the judgment is not about whether there was political meddling in the decision-making process. It is about whether the findings relating to political meddling were appropriate or could be justified on the papers.

Judge Harms took a very dim view of Judge Nicholson’s judgment and his failure “to adhere to some basic tenets, in particular that in exercising the judicial function judges are themselves constrained by the law. The underlying theme of the court’s judgment was that the judiciary is independent; that judges are no respecters of persons; and that they stand between the subject and any attempted encroachments on liberties by the executive”. Judge Nicholson exceeded his powers by considering issues that were not part of the case, colouring his judgment with his political views and generally failing to protect the sacrosanct independence of the judiciary. He received quite a slap on the wrist by Judge Harms! A good portion of the judgment is damage control. Judge Nicholson’s judgment carries authority and to the extent that is bad authority, a higher court has to correct it. This is what Judge Harms had to do on a number of fronts ranging from procedural issues to interpretation of various legal provisions.

Another key issue to be dealt with was whether the NDPP’s decision to charge Zuma (the most recent decision by the acting head of the NDPP) was taken in line with the Constitution. Zuma contended that there were procedural irregularities that undermined the decision to prosecute and which meant that the decision ought to be set aside. Judge Harms ruled that the section of the Constitution Zuma relied on to establish this was misinterpreted by his legal team and didn’t apply in any event. Ultimately Zuma couldn’t sustain his case before the the appeal court’s judges and the court ruled in the NDPP’s favour, setting aside Judge Nicholson’s judgment and substituting it with a new judgment upholding the NDPP’s appeal against Judge Nicholson’s judgment and ordering Zuma to pay legal costs.

This judgment is important because it tackles issues of criminal procedure and the independence of the judiciary seen from within the judiciary. It also means that Zuma could well face prosecution again and if he does, the ANC will have to come up with a plan if Zuma is elected President while the prosecution proceeds. Zuma could spend a fair amount of his time as President sitting in a court room defending himself. That is hardly an ideal situation because it severely hampers the government’s ability to function effectively. It also means that if Zuma is convicted as a sitting President he will be impeached by Parliament (at least he should be).

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Presentation for the Corporate Social Management Conference in October 2008

December 20th, 2008 Comments

I was supposed to speak at the Corporate Social Media Management Conference in October 2008 and had to pull out due to a travel/scheduling conflict we couldn’t resolve on the day. I said I would post my presentation here as a video and a number of circumstances in the intervening time period required that I postpone that.

I have uploaded the slides to Slideshare and I recorded an audio track this morning. I attempted to overlay the audio on top of my Keynote presentation and prepare a video from that but managed to record the audio out of sync so I’ll attempt the video again in the next few days.

In the meantime, here are my slides:

You can download the audio file that accompanies the slides from Drop.io too.

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Moving past the Social Media hype

November 19th, 2008 Comments

Mike published a post yesterday titled “The Next Step for Social Media” which I think I have been waiting for on some level. It didn’t tell me anything that I didn’t know but it is one of those posts which reveals a change in attitudes that is somewhat overdue. The first two paragraphs of the post pretty much capture the essence of the message for me:

The honeymoon is over. Much of the hype and noise surrounding social media and its meteoric rise (especially in the USA) has abated. Perhaps owing to the global economic crisis, arguably due to the apparent lack of sustainable business models and possibly as a result of some semblance of reasonable thinking, we’re no longer reading about $1.6 billion investments in YouTube and $15 billion Facebook valuations.

At the same time social media or Web 2.0 or new media or whatever the heck you choose to call it certainly hasn’t disappeared either. On the one (marketing) hand we’re seeing significantly higher budget percentages being pushed at below-the-line, experiential and digital (for the purposes of this conversation including online and mobile) channels – a sure sign that business takes the effect that the social media evolution has had on their customers pretty seriously. Agencies are feeling this – a fact that keeps my company and me very busy.

A while ago I wrote a two part series of posts for the Times in a past life as a blogumist. The first post was titled “Social Media is Dead” and the objective of that post was to point out that the hype behind this New Big Thing “Social Media” had overextended its stay and it was time to see social media for what it is has become: part of the fabric of the Web itself and not some new widget. Instead the Web we came to know as a largely unresponsive mix of media types has evolved somewhat to become more social, interactive and meaningful.

Just like in the late 90s there has been a fair amount of hype surrounding social media and what it represents to the world. To a large extent I think the hype has eclipsed the reality (and a measure of practicality) and we have seen a number of the same types of services springing up in an effort to garner some of that VC funding that seemed to be flowing like water until the financial crisis/panic hit recently. In the space of a couple years we have seen social networks like Facebook explode and the rise of things called microblogging platforms like Jaiku, Twitter, Pownce, Identi.ca … (the list goes on). In some cases we have seen services pop up we couldn’t have anticipated previously and that has been great. Often it is the unexpected new thing that has more of an impact than the planned stuff.

With the amount of available VC funding diminishing it is even more important to start focussing on taking established and tested social media tools and putting them to work. Mike has a few good suggestions on how to do that in his post and I think it is fair to say that Mike has a good grasp of the state of the local market. From my perspective it is increasingly important to start paying attention to some of the more mundane and perhaps even unpleasant aspects of social media implementations too. Here I am referring to the legal issues that accompany this sort of work: things like content licensing, privacy, regulating user conduct on your Web spaces and so on.

These issues aren’t just being taken care of and when the warm fuzzy feelings associated with all this sharing and socialising wear off businesses may well find themselves staring down the barrel of a couple nasty lawsuits for copyright infringement or privacy violations. Not a happy thought at all but entirely something manageable. It makes a lot of sense to lay the groundwork for this stuff and incorporate it into your usual risk management policies and processes early on and avoid any unpleasant surprises later.

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Custom search is awesome

October 16th, 2008 Comments

I am currently doing some research for a project I am working on and I tried my hand at creating a Google custom search engine that references the resources I was accessing individually. The result is pretty cool.

(there should be a gadget above this line … it didn’t show when I published this post, hopefully it will be visible by the time you see this)

If you are a lawyer or law student or know of really good South African legal resources, let me know and I’ll add the site to the search engine.

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Ripped off by legal publishers

October 8th, 2008 Comments

0199204926.jpgI have a problem with legal publishers generally. They rip customers off with high prices and profit by denying meaningful access to legal materials and knowledge to the people who need that access the most.

I was flipping through my friendly attorney’s magazine, De Rebus, when I came across a review of what looks like a fascinating book titled “Defamation and Freedom of Speech” by Dario Milo. The book sounds fascinating and the kind of book I want to add to my library because it is focussed squarely on one of the main themes of my work as a new media lawyer. The book is actually a modified version of Milo’s PhD thesis which I believe he completed at Oxford university so I have little doubt this is a great book to have. The catch is that the book costs around $100 on the Oxford University website (or £55 at the UK Amazon store) and is advertised for R700 in De Rebus. Kalahari.net is selling it for the reduced price of R642.56 which is a little lower than a direct exchange rate conversion price. The book has about 270 pages and Kalahari.net is selling it in softcover. Maybe I am just a little bit cheap when it comes to these sorts of books but that strikes me as pricey and despite how much I’d like to have the book, I don’t think I want to spend that much money on a book!

I am all for supporting our academics and paying for their books but paying this much for these books goes a little beyond the supporting them, covering costs and earning the publisher a modest profit (unless I misunderstood these sorts of things?). Another example of this is the wonderful book my friend and colleague, David Bilchitz, wrote a little while ago titled “Poverty and Fundamental Rights: The Justification and Enforcement of Socio-Economic Rights“. It is an important book written by one of our brightest academics and social thinkers and it goes for R527.81 on Kalahari.net. David’s book should be read by as many people as possible given its vital message and yet it is practically out of reach of most people. If this is just the cost of such books then what about a free or cheaper digital version? Digital versions don’t carry the printing and distribution costs of their paper siblings so why not make it available for less (or even nothing?). Lock it down in a PDF but make it available.

On the topic of digital versions, there is a legal diary published by Hortors which is pretty handy. It contains a directory of lawyers and useful information about the courts and other offices. I used it a couple times in the past just for the directory info. It is a solid, thick diary/directory and well put together. I received an order form for the 2009 edition today. Here are the prices:

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I don’t really mind the physical diary prices but the so-called “eDiary” price is just nuts! R750 for a digital version of the diary? That is just profiteering. It could be a lot cheaper and be used by just about every lawyer with an Internet connection and instead it is just another example of how the publishers exploit the legal community.

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