Comments on: How the Seattle Coffee Co. (Killarney Mall) ripped me off!

By: Coffee of the Month Clubs

Coffee of the Month Clubs — Mon, 15 Mar 2010 13:31:41 +0000

Based on what I've read it is true that social media helps to improve businesses especially the small one's. Through social media people can post feedback to the store to improve it's services and products.

By: pauljacobson

pauljacobson — Wed, 11 Nov 2009 22:39:38 +0000

Hi Julie

I used to be a big fan of that store. The staff were awesome and the lattes were the best I'd had anywhere but that experience put me off. I went back there a couple weeks after my post and my experience was very “meh” compared to stores like the Hyde Park one.

By: julie robinson

julie robinson — Wed, 11 Nov 2009 18:43:21 +0000

I have a coffee at the Killarney at least three times a week.I have never been ripped off.I have always been delighted with the coffee quality as well as the service .I can only suggest that perhaps the “mumbler” was a part timer or a new staff member which could perhaps be a heads up for their group to pay more attention to the training of the newbies ,as what a shame to have one barista/waitron ruin what otherwise should have been a great experience. Come on Paul! Give them another chance!

By: pauljacobson

pauljacobson — Wed, 11 Nov 2009 16:39:38 +0000

Hi Julie

By: julie robinson

julie robinson — Wed, 11 Nov 2009 12:43:21 +0000

By: Paul

Paul — Wed, 26 Aug 2009 09:54:44 +0000

Hi Barry, thanks for your comment. I’ll email you separately.

This is the only Seattle store I don’t frequent anymore because of that experience. I do still visit other stores, primarily the Hyde Park store, for my Seattle fix.

By: Barry Parker

Barry Parker — Wed, 26 Aug 2009 07:07:53 +0000

Hi Paul,

I read this with distress. I definitely don’t enjoy what I’m reading. My Business Partner Pete works really non stop at the coffee in our stores and bar a really big mistake this is not how he would want your experience in our stores to be. If we’ve fallen short of your expectations mail me your contact info and I’ll call you right back.

barry at seattleco dot com

Cheers,

By: Paul

Paul — Fri, 17 Jul 2009 18:46:12 +0000

@pbdphoto I wonder if there is a tea version of Seattle/Vida? I generally drink tea when I am at home or my main office and hit the coffee when I am out. Usually decaf though although you'll probably tell me there is worse stuff in there than the caffeine?

By: pbdphoto

pbdphoto — Fri, 17 Jul 2009 16:45:36 +0000

Hey Paul careful those things can kill you!! I recently gave up all coffee and it has made quite a difference to my health.