Comments on: The case of DataPro and the Twitter http://pauljacobson.org/2008/04/17/the-case-of-datapro-and-the-twitter/ Life, law and other stuff Fri, 04 Jul 2008 18:04:17 +0000 http://wordpress.org/?v=2.5.1 By: A golden rule: Make good stuff, listen, be nice — Winging It http://pauljacobson.org/2008/04/17/the-case-of-datapro-and-the-twitter/#comment-1432 A golden rule: Make good stuff, listen, be nice — Winging It Thu, 17 Apr 2008 20:26:38 +0000 http://pauljacobson.org/?p=2145#comment-1432 [...] The conference has also so far produced a lovely small case study of the power of social media, provided people are willing to listen and respond. Paul Jacobsen Twittered dissatisfaction with service he was getting from DataPro and I passed the comments on to Duo Marketing, who passed them on to someone who could do something about it, who actually did something! Paul has the whole story here. [...] [...] The conference has also so far produced a lovely small case study of the power of social media, provided people are willing to listen and respond. Paul Jacobsen Twittered dissatisfaction with service he was getting from DataPro and I passed the comments on to Duo Marketing, who passed them on to someone who could do something about it, who actually did something! Paul has the whole story here. [...]

]]> By: Pam http://pauljacobson.org/2008/04/17/the-case-of-datapro-and-the-twitter/#comment-1431 Pam Thu, 17 Apr 2008 19:26:45 +0000 http://pauljacobson.org/?p=2145#comment-1431 Hi Paul, I'm really glad it worked so well and so rapidly -- it's a great testament to DataPro's willingness to listen and respond. Hi Paul, I’m really glad it worked so well and so rapidly — it’s a great testament to DataPro’s willingness to listen and respond.

]]> By: Paul http://pauljacobson.org/2008/04/17/the-case-of-datapro-and-the-twitter/#comment-1428 Paul Thu, 17 Apr 2008 12:37:11 +0000 http://pauljacobson.org/?p=2145#comment-1428 You are most welcome Eve! When is the book coming out? You are most welcome Eve! When is the book coming out?

]]> By: Eve Dmochowska http://pauljacobson.org/2008/04/17/the-case-of-datapro-and-the-twitter/#comment-1427 Eve Dmochowska Thu, 17 Apr 2008 12:30:58 +0000 http://pauljacobson.org/?p=2145#comment-1427 Very, very interesting story. And wouldn't you know it, I am just writing the chapter on Twitter for the new book.... fabulous to have a local case study. Thanks Paul ! Very, very interesting story.

And wouldn’t you know it, I am just writing the chapter on Twitter for the new book…. fabulous to have a local case study.

Thanks Paul !

]]> By: Paul http://pauljacobson.org/2008/04/17/the-case-of-datapro-and-the-twitter/#comment-1426 Paul Thu, 17 Apr 2008 12:15:38 +0000 http://pauljacobson.org/?p=2145#comment-1426 Hey Jason, this is a very good thing I think. It looks like you got a pretty quick response there. It is going to be interesting to see if this changes how they work generally. I would love to know if this affects how their staff are trained and really penetrates the corporate culture or whether these instances are dealt with on the fly. Hi Stii, you're right, my apologies. Very 1999. ;-) Hey Jason, this is a very good thing I think. It looks like you got a pretty quick response there. It is going to be interesting to see if this changes how they work generally. I would love to know if this affects how their staff are trained and really penetrates the corporate culture or whether these instances are dealt with on the fly.

Hi Stii, you’re right, my apologies. Very 1999. ;-)

]]> By: Stii http://pauljacobson.org/2008/04/17/the-case-of-datapro-and-the-twitter/#comment-1425 Stii Thu, 17 Apr 2008 12:12:20 +0000 http://pauljacobson.org/?p=2145#comment-1425 Paul, very interesting indeed! I wish twitter would include tracks in their API. Then businesses could sign up and record tracks for their name and they'd know whats being said about them. Alas, we're not there yet! Oh and, www. is not so 2007, but SOOOOOO 1999!!! Paul, very interesting indeed! I wish twitter would include tracks in their API. Then businesses could sign up and record tracks for their name and they’d know whats being said about them. Alas, we’re not there yet!

Oh and, http://www. is not so 2007, but SOOOOOO 1999!!!

]]> By: JBagley http://pauljacobson.org/2008/04/17/the-case-of-datapro-and-the-twitter/#comment-1424 JBagley Thu, 17 Apr 2008 12:09:35 +0000 http://pauljacobson.org/?p=2145#comment-1424 Looks like we both had some real issues with ISP's the last couple of days, and both Datapro and MWeb seemed to have responded. It does look like these big 'ol corporates are starting to get the hang of this whole web 2.0 movement where everyone these days has a voice on the internet! Looks like we both had some real issues with ISP’s the last couple of days, and both Datapro and MWeb seemed to have responded.

It does look like these big ‘ol corporates are starting to get the hang of this whole web 2.0 movement where everyone these days has a voice on the internet!

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